The mission of the King County Housing Authority is to provide quality affordable housing opportunities and build communities through partnerships. We encourage self-sufficiency, and we protect the dignity of people with limited resources while safeguarding the public trust.

Operating Principles

Excellence

We continually seek improved and innovative ways to meet the needs and expectations of each other, our residents and the community. We appreciate and acknowledge creative, new ideas in service to our customers. We make the quality of our services and programs a high priority and strive for efficient, ethical and cost-effective operations. We look for and take advantage of opportunities to increase our skills, abilities and productivity.

Teamwork

We value employees who are accountable for their actions, who strive to meet deadlines and obligations and who demonstrate a positive attitude about teamwork. We believe a diverse workforce is essential to our accomplishments and success. We support and train new team members to become active participants in the organization, and we recognize a job well done.

Integrity

We are committed to the highest level of ethical and professional conduct. We believe that our relationships with each other, our residents and the community should be open, honest and fair. We strive to meet our commitments and adhere to ethical business practices at all times.

Trust

We believe that trust is the cornerstone of our relationships with each other and with our residents. We provide support to others through open, two-way communication. We are in a position of public trust, and we share the responsibility for the resources entrusted to us. We value kindness and compassion and work toward prompt conflict resolution.

Communication

We strive for clear, respectful communication with each other, with our residents and with other customers. We listen to and consider other ideas and opinions. We seek input and communicate changes in a timely manner. We value specific and sincere feedback so that we may grow and develop as individuals and as an organization.

Consistency

We achieve our mission and experience job satisfaction when we are consistent in our words and actions. Administering our policies, procedures and guidelines in a consistent and reliable manner enables us to deliver effective programs and services. While we strive for consistency, we also acknowledge the value of being flexible when warranted. We are consistently positive role models for each other, our residents and the community.