Skip to this page's content


In This Section

Request for Proposals: Telephone Answering Services Contract




The King County Housing Authority is accepting proposals from qualified, professional Telephone Answering Service companies to provide services at King County Housing Authority Properties.

Scope of Work

Provide the necessary staff, expertise, equipment, material, and other resources to effectively answer and respond to emergency and after hours calls. See the full scope of work in the Request for Proposal (RFP). The King County Housing Authority is an Equal Employment Opportunity Employer and strongly encourages minority-owned and women-owned business, socially and economically disadvantages business, and small business to submit proposals or to participate as subcontractors and suppliers on KCHA contracts.

Project Manual Distribution Packet

Date of issue: 05/05/2022. You may obtain the packet from at , , . Project documents are available here at or by email request at You may also call Danielle M. at 206-574-1200 to request a packet by mail or email.

Pre-Bid Meeting

05/10/2022 at 9:00 a.m.

Online Zoom Meeting

Pre-Proposal Conference will be held via Zoom. Please email no later than 2:30 p.m. on Monday, May 9th, 2022, if interested in attending the call. Vendors are encouraged to attend; however attendance is not mandatory.

Contact Person

Danielle Munroe
Management Analyst

Question deadline: 05/10/2022 at 02:00 p.m.

Submission Deadline

05/19/2022 at 02:00 p.m.

Documents (PDF Format)

KCHA - Telephone Answering Service - RFP and Attachments
Posted: 05/05/2022

Addenda (PDF Format)

KCHA - Telephone Answering Service - Addendum 1
Posted: 05/13/2022

Contractor Selected

ABS Communication, Inc.
Contract amount: $35,000
Date selected: 06/22/2022

Main Office
600 Andover Park W.
Tukwila, WA 98188
Tel: (206) 574‑1100
Fax: (206) 574‑1104
TDD: (800) 833‑6388

Section 8 Office
700 Andover Park W.
Tukwila, WA 98188
Tel: (206) 214‑1300
Fax: (206) 243‑5927