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Request for Proposals: Telephone Answering Services Contract

Posted

05/05/2022

Description

The King County Housing Authority is accepting proposals from qualified, professional Telephone Answering Service companies to provide services at King County Housing Authority Properties.

Scope of Work

Provide the necessary staff, expertise, equipment, material, and other resources to effectively answer and respond to emergency and after hours calls. See the full scope of work in the Request for Proposal (RFP). The King County Housing Authority is an Equal Employment Opportunity Employer and strongly encourages minority-owned and women-owned business, socially and economically disadvantages business, and small business to submit proposals or to participate as subcontractors and suppliers on KCHA contracts.

Project Manual Distribution Packet

Date of issue: 5/5/22. You may obtain the packet from kcha.org at , , . Project documents are available here at kcha.org/business/professional/open/ or by email request at daniellem@kcha.org You may also call Danielle M. at 206-574-1200 to request a packet by mail or email.

Pre-Bid Meeting

5/10/22 at 9:00 a.m.
Online Zoom Meeting
, ,

Pre-Proposal Conference will be held via Zoom. Please email daniellem@kcha.org no later than 2:30 p.m. on Monday, May 9th, 2022, if interested in attending the call. Vendors are encouraged to attend; however attendance is not mandatory.

Contact Person

Danielle Munroe
Management Analyst
206-574-1200
daniellem@kcha.org

Question deadline: 5/10/22 at 02:00 p.m.

Submission Deadline

5/19/22 at 02:00 p.m.

Documents (PDF Format)

KCHA - Telephone Answering Service - RFP and Attachments
Posted: 5/5/22

Addenda (PDF Format)

KCHA - Telephone Answering Service - Addendum 1
Posted: 05/13/2022

Contractor Selected

ABS Communication, Inc.
Contract amount: 35,000
Date selected: 06/22/2022

Main Office
600 Andover Park W.
Tukwila, WA 98188
Tel: (206) 574‑1100
Fax: (206) 574‑1104
TDD: (800) 833‑6388
Directions

Section 8 Office
700 Andover Park W.
Tukwila, WA 98188
Tel: (206) 214‑1300
Fax: (206) 243‑5927
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